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Requesting customer's data

With the new regulation, all customers have the right to receive a copy of all their personal data stored and processed by you. You should give your users a way to request or delete their data. For example, create a form on your website where customers can request their data. When a customer requests his data, you should give him a copy of all personal data that you have of him. This can be data stored in different locations (like your autoresponders, information in CRMs or his data in our plat...

Tracking cookies - how to stop them

We've created a special System popup that allows your website visitors to disable the tracking cookies from the builder. You can find them when you link a popup at the very bottom. The click would trigger a popup with the option to disable/enable the tracking cookies initiated from the website builder. (https://s3-eu-west-1.amazonaws.com/cdn.supporthero.io/article/2618/21ac986a-0c43-44fc-919b-4a2184e550d1.png) Note: That setting will only disable the website builder's tracking an...

Cookies disclaimer - how to enable/disable

Enabling a cookie disclaimer is super simple. Go to your Website Settings, click on Cookies & Privacy and enable the Cookie Disclaimer for your website. You can edit the raw HTML markup of the disclaimer shown to your customers, and provide a link to your Terms & Conditions / Cookie Policy pages.